Closer Design Networks LLC

1. Introduction

Closer Design Networks LLC ("we", "our", or "us") operates a multi-project marketing and business management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our integrations with third-party platforms such as WhatsApp Business API, payment gateways, and other communication tools.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide.
• Communication Data: Messages sent and received through our platform, including WhatsApp conversations.
• Transaction Data: Payment information and order history when using our e-commerce features.
• Usage Data: Information about how you interact with our services.
• Device Information: IP address, browser type, and device identifiers.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process transactions and send related information
• Send administrative messages, updates, and promotional communications
• Respond to inquiries and provide customer support
• Facilitate communication between businesses and their customers via WhatsApp and other channels
• Improve our services and develop new features
• Comply with legal obligations

4. WhatsApp Business Integration

Our platform integrates with the WhatsApp Business API to enable businesses to communicate with their customers. When using this feature:

• Messages are processed through Meta's WhatsApp Business Platform
• We store message history to provide continuity in customer conversations
• Phone numbers are used solely for the purpose of facilitating communication
• We comply with WhatsApp's Business Policy and Commerce Policy

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in operating our platform (e.g., hosting, payment processing, messaging services).
• Business Clients: When you interact with a business using our platform, your information may be shared with that business.
• Legal Requirements: When required by law or to protect our rights.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or requested by our business clients.

8. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: